Basic Information

Reference Number

0000219149

Issuing Organization

Ontario Energy Board

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFPOEBPCSDS03042022

Title

Pivotal Consulting and Software Development Services

Source ID

PV.BD.ON.463551.C96062

Agreement Type

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Ontario

Description

The OEB has an Avolin Pivotal CRM system that, is heavily customized to support multiple facets of the OEB, including:

· Our consumer contact centre
· Licensing & Performance Reporting Function
· Adjudicative & Application Administration areas
· Industrial Policy & Compliance

Our Pivotal Implementation also has integrations with MS Outlook, and Micro Focus Content Manager (formerly HPe Content Manager/Trim)

The OEB intends on continuing its investment in Pivotal to support its core business functions. As such vendors should be able to aid in the following areas:

· Pivotal application server support
· Coding of business modules
· Support of the code base
· Application architecture documentation
· General performance and functional improvements
· Support and development of Pivotal UX
· Support of Pivotal e-Marketing

The support services is scheduled to commence on April 1, 2022.

Dates

Publication

2022/03/04 12:52:42 PM EST

Bid Intent

Not Available

Question Acceptance Deadline

2022/03/09 03:00:00 PM EST

Questions are submitted online

Closing Date

2022/03/21 03:00:00 PM EDT

Contact Information

Mark Jones

416-440-7725

Mark.Jones@oeb.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Technical Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

Additional Bidding Instructions

Bids shall be submitted on, and in accordance with, forms supplied by the OEB. All responses are to be submitted to the OEB through the use of MERX. Vendors shall be solely responsible for the delivery of their Bid in the manner and time prescribed.

Envelope 2 - Pricing Proposal

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

Additional Bidding Instructions

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