84-2021 - Water and Waste Department Business Intelligence and Analytics – Phase 2

D3.1 Scope is for consultant services to execute Phase 2 of the Water and Waste Department’s
Business Intelligence and Analytics Program as further described in D3.2 and PART E -
Specifications.
D3.2 The major components of the Work are as follows:
(a) BIA Program Governance Stand-up and Foundational Oversight;
(b) Organizational Change Management;
(c) Data and Analytics Operating Model Design and Implementation;
(d) Data and Analytics Reference Architecture;
(e) Data Governance and Data Quality Strategy;
(f) Agile Process Design;
(g) Data and Analytics Infrastructure Setup;
(h) Applied Training;
(i) Formal Training;
(j) Safety Analytics;
(k) Accounts and Billing Analytics; and
(l) Water Meter Lifecycle Analytics.
D3.3 Further to C7, the use cases identified in D3.2(j), D3.2(k) and D3.2(l) may be subject to change
based on changing priorities and demands. They may be replaced with use cases of similar size
and complexity (refer to E1.2 WWD BIA Use Case Reference.pdf for possibilities).
D3.4 Notwithstanding D3.1, in the event that operational changes result in substantial changes to the
requirements for Work, the City reserves the right to alter the type or quantity of work performed
under this Contract, or to terminate the Contract, upon thirty (30) Calendar Days written notice
by the Contract Administrator. In such an event, no claim may be made for damages on the
grounds of loss of anticipated profit or work.
D3.5 The funds available for this Contract are $3,200,000.