LAO RFP 2021-011 - Group Insurance Benefits

The objective of this RFP is to select a strong benefits provider who will work with LAO and their external consultants to provide the services associated with group insurance coverage which will help ensure that LAO continues to attract, retain and motivate a highly skilled and diverse workforce.
LAO is seeking a vendor(s) that has experience in underwriting similar size plans and specializes in providing these plans with high quality and cost effective group insurance services.

More specifically, LAO is hoping to achieve the following objectives through this RFP:
        Competitive Costs
        Superior Service
        Proactive and Progressive Management of Disability Claims
        Governance

Reflective of the objectives above, LAO has established the following criteria for the selection of a provider for its group benefits plans. 
A.       Competitive premium and extended guarantee periods.
B.       Superior day-to-day provider service (teams and process) in the areas of client support, administration and claims processing.
C.       Proven success in Long Term Disability claims management and outcome measurement/reporting.
D.       Governance – Fulfill due diligence responsibilities to employees.

Your proposal will be reviewed with consideration given to the above criteria. The successful vendor will offer competitive financial terms as well as superior service and support for both LAO and its employees while focusing on the long-term sustainability of the program.
LAO would like to obtain all of the in-scope Group Insurance Benefits/Services through one provider.