Basic Information

Reference Number

0000168551

Issuing Organization

ACCES Employment

Owner Organization

ACCES Employment

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2020-17-01

Title

Request for Proposals 2020-17-01 ACCES Virtual Employment Assistant (VEA)

Source ID

PP.CO.ON.884069.C90152

Details

Location

Canada, Ontario, Toronto

Description

The objective of this project is to develop an AI driven Chatbot for (A.C.C.E.S.) Accessible Community Counselling and Community Services “ACCES” in order to provide more comprehensive customer service and program support to current and potential jobseekers.

The project will be the first AI tool to ever be implemented by ACCES for answering and addressing jobseekers’ inquires and learning needs online. Real-time responses to jobseekers’ questions shall be supported by the Chatbot including questions related to information about programs & services and registrations.

The Chatbot will be one of the cornerstones of the VEA solution. It will act as a key customer facing tool and “first-point-of-contact” for potential new clients connecting with ACCES online.

Dates

Publication

2020/01/17 05:19:30 PM EST

Bid Intent

Optional

Bid Intent Deadline

2020/01/27 05:00:00 PM EST

Questions are submitted online

Closing Date

2020/02/07 05:00:00 PM EST

Contact Information

Procurement Department

procurement@Accesemployment.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

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