Basic Information

Reference Number

0000132486

Issuing Organization

University of Toronto – St. George Campus – Procurement Services

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

UOT201815897

Title

Constituent Relationship Management Solution

Source ID

PU.AC.ON.238761.C90002

Agreement Type

Open Bidding (OB)

Details

Location

Canada, Ontario, Toronto

Purchase Type

Duration: 5 years

Description

Notice of Intended Procurement

NAME OF PROCURING ENTITY
The Governing Council of the University of Toronto (the “University”)

CONTACT PERSON AND CONTRACT PERSON COORDINATES
Aneel Lubhaya
215 Huron Street, 3rd Floor
Toronto, ON M5S 1A2
aneel.lubhaya@utoronto.ca
416-978-5618

PROCUREMENT DOCUMENTS
The procurement documents are available at www.merx.com.
Note that obtaining access to the procurement documents will require prospective suppliers to register and pay a registration fee. Pricing and Payment Terms are available on the MERX website.

DESCRIPTION OF PROCUREMENT
The University is conducting an RFP for a Constituent Relationship Management Solution (CRM).
The procurement is anticipated to involve negotiation. An electronic auction is not anticipated.

ADDRESS AND FINAL DATE FOR SUBMISSIONS
Submissions must be submitted electronically at https://utoronto.bonfirehub.ca/ on or before Thursday, November 15, 2018 (2:00 PM local time). The submissions will not be opened publicly.

CONDITIONS FOR PARTICIPATION
The procurement is subject to the following conditions for participation:
Proponents must submit the Mandatory Technical Requirements Form as part of their submission. Any Proposal that does not meet all of the Mandatory Technical Requirements set out in the form will be given no further consideration. Proponents must not add/modify/delete any items listed on the form. If there are any questions, please submit them to the Contact Person by the question period deadline.

APPLICABLE TRADE AGREEMENTS
This procurement is subject to the following trade agreement(s):

The Canadian Free Trade Agreement, Chapter Five
The Comprehensive Economic and Trade Agreement, Chapter 19
The Ontario-Quebec Trade and Cooperation Agreement, Chapter 9

CONTRACT DETAILS
3 year term with 2 extensions of 1 year each.

EVALUATION CRITERIA
The University will base its selection of qualified suppliers on the following criteria:
EVALUATION CRITERIA-WEIGHT
Project Goals and Expectations-[5]
Core Deliverables- [15]
Implementation & Data Migration- [10]
Training, Documentation, and Knowledge Transfer-[5]
Software Configuration, Customization, and Integrations-[10]
Service Levels, Maintenance & Support-[5]
Policy Compliance-[10]
Estimated Project Timelines - [10]
Experience and Qualifications- [10]
Pricing- [20]
Total-100

NOTES
Suppliers should note that information contained within this notice is subject to change. Suppliers are encouraged to obtain the procurement documents which contain the most current information. If there is a conflict between the procurement documents and this notice, the procurement documents will take precedence.

Dates

Publication

2018/10/15 11:56:24 AM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2018/10/29 02:00:00 PM EDT

Questions are submitted online

Closing DateA - Latest Amendment

2018/11/16 02:00:00 PM EST

Contact Information

Aneel Lubhaya

416-978-5618

aneel.lubhaya@utoronto.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Each Proponent is required to submit its Proposal on Bonfire at the following link: https://utoronto.bonfirehub.ca/opportunities/18569

© MERX - All rights reserved. No part of the information on this Web Site may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of MERX and the Minister of the participating government department (if applicable). MERX, the Minister nor the Contracting Authority will assume responsibility or liability for the accuracy of the information contained in the publication.