P25PN21668 - P25PN21668 - TRANSIT OPERATIONS WORKFORCE MANAGEMENT SYSTEM

This Request for Proposals (the “RFP”) is an invitation by the Toronto Transit Commission (“TTC”) to proponents to submit proposals for Transit Operations Workforce Management System Solution (“Solution”), as further described in Section A of Part 4, RFP Particulars (the “Deliverables”).

Currently, TTC transit operator sign-up and daily adjustment processes is comprised of many legacy technologies and several manual processes for the workforce of more than 7,500 unionized transit operator and collector employees.

The new Transit Operations Workforce Management System will transform the core processes by enabling modern business processes and streamline frontline employee operator sign-up and daily adjustment processes for all transportation modes including, Subway, Bus, and Streetcar.

These new business processes will integrate with existing TTC technology, such as SAP, Workforce, CAD/AVL, to be part of an overall Corporate Time and Attendance Management and Reporting Solution.