Basic Information

Reference Number

0000171927

Issuing Organization

Toronto Police Service

Solicitation Type

RFQ - Request for Quote (Formal)

Solicitation Number

1376330-20

Title

Nuance Software - Acquisition, Support and Maintenance

Source ID

PU.MU.ON.673461.C99208

Details

Location

Canada, Ontario, Toronto

Purchase Type

Term: 2020/03/27 08:00:00 AM EDT - 2023/03/26 05:00:00 PM EDT
Option: two (2) additional one (1) year periods

Description

Request for Quotation (RFQ) # 1376330-20
TPS is accepting bids for the provision of Nuance Software - Acquisition, Support and Maintenance.

Submission Requirements
Bids must be submitted through the MERX Electronic Bid Submission (“EBS”) System (https://www.merx.com/).

For assistance in using MERX, please contact MERX directly at 1-800-964-MERX or visit the MERX website at https://www.merx.com/.

Bidders are to submit their bid through the MERX EBS System prior to 1:00:00 P.M. local time on Tuesday March 24, 2020.

Objectives
This Request for Quotation (RFQ) is being issued for the acquisition of

Nuance software licenses and
Persistent Software Update Service
Maintenance and Support – 24/7

as further outlined in the Pricing Submission Form.

TPS reserves the right to vary the number of licenses listed as well as the contract term, as indicated previously.

Please see the Pricing Submission Form for a more detailed listing of specifications and scope of work.

Mandatory Requirements

The Bidder must be an authorized re-seller of Nuance software
The Bidder must be certified to provide Level 1 and 2 support under the Nuance Partner Program).

Only those firms passing the mandatory requirements will move on to the next stage of evaluation

Term of the Contract
The initial term of this contract will be three (3) years commencing upon award of the contract.

TPS reserves the right to renew the contract for two (2) additional one (1) year periods, contingent upon continued need, budget approval, acceptable performance and TPS approval if applicable.

Piggyback (if applicable)

The TPS may, upon request, permit other publicly funded organizations to purchase against any contract which may result from this RFQ.

Bidders are requested to indicate on the Pricing Submission Form if they will extend the pricing, terms and conditions of their bid to other government agencies, if the bidder is the successful vendor. If the successful vendor agrees to this provision, participating agencies may enter into a contract with the successful vendor for the purchase of the goods and/or services described herein based on the terms, conditions, prices, and percentages offered by the successful vendor. Minor changes in terms and conditions may be negotiated by participating agencies.

Please note: copies of the bidder’s bid may need to be provided to the interested agency (in confidence) in order to review prior to participating.

Non-Exclusivity

The creation of this RFQ shall not be a guarantee of exclusivity.

All in accordance with the requirements stated in the RFQ document to be downloaded.

Dates

Publication

2020/02/28 04:21:53 PM EST

Bid Intent

Not Available

Question Acceptance Deadline

2020/03/13 12:00:00 PM EDT

Questions are submitted online

Closing Date

2020/03/24 01:00:00 PM EDT

Contact Information

Brian G Smith

416-808-7995

Brian.G.Smith@TorontoPolice.on.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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