2048000 - COMPUTER AIDED DISPATCH (CAD) SOLUTION AT TORONTO PEARSON INTERNATIONAL AIRPORT

The CAD Solution will provide an integrated Active Dispatch platform for call handing, dispatching, mapping, field communications and management of the event. In addition, the incident will be managed within one integrated platform with knowledge of active events easily shared amongst the staff and management in the IOCC improving situational awareness.

The CAD System will provide an integrated Active Dispatch platform for;
a)    call handing,
b)    dispatching,
c)    intelligent GIS mapping of equipment and resources,
d)    field communications, and
e)    management of the event.
 
The CAD system may be comprised of a single solution or a suite of integrated systems. The CAD solution will be used to initiate a Life Safety Call For Service (CFS) record, to dispatch, to maintain the status of responding units and resources in the field, and to overall manage the incident. Calls for Service (CFS) will be managed within one integrated platform system with knowledge of active events easily shared amongst callers, IOCC call analysts, SOC and Responders improving situational awareness.