Information de base

Numéro de Référence

00004314437

Organisation émettrice

Insurance Corporation of BC

Type d’appel d’offres

NDP - Négotiation de demande de propositon (Formel)

Numéro d’appel d’offres

NRFP 5020

Titre

Customer Journey Mapping

Code d’identité d’origine

SCRIBE

Détails

Emplacement

Colombie Britannique

Type d’achat

Non-mentionné

Dates

Publication

2024-11-20 14h45:00 HNE

Date de fermeture

2024-12-16 15h00:00 HNE

Information du contact

ICBC Strategic Supply Management

sourcing@icbc.com

Description

ICBC is seeking a single qualified and experienced proponent for the provision of Customer Journey Management Platform. The product must allow for the management of customer journeys including (mapping, editing/updating, tracking, monitoring and reporting. It should enable sharing and collaborating on parts or entire journeys with individuals and groups, integrate and update measures relate to key touchpoints and create master-level views down to touchpoint views. The platform must support dashboard views of journeys.

Afficher davantage

Dérogation All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.