Basic Information

Reference Number

cb-714-18867048

Issuing Organization

Export Development Canada

Solicitation Type

ACAN - Advance Contract Award Notice (Formal)

Solicitation Number

24-835

Title

Duty of Care, International Security, and Medical Risk Service Provider

Source ID

PWGSC

Agreement Types

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

Details

Location

Dates

Publication

2024/11/22 12:00:00 AM EST

Closing Date

2024/12/06 01:00:00 PM EST

Contact Information

Patrick Sheehan

(343) 630-5782

solicitations@edc.ca

Description

Description of Work

Provide Duty of Care for EDC travelers and assignees both internationally and domestically. This includes preparing both employees and assignees for potential incidents with timely digital learning and training, pre-travel advice and readiness, location risk guides, and cultural tips.

Assignees are currently located in the following countries (note that additional countries may be added at any time by EDC):

Africa

South Africa

Americas

Brazil

Chile

Columbia

Mexico

United States of America

Asia

China

India

Indonesia

Japan

Philippines

South Korea

United Arab Emirates

Vietnam

Europe

Germany

Turkey

United Kingdom

Oceania

Australia

The above list is current as of November 13, 2024, and may be updated at any time. Given this, the Supplier must be capable of providing the services for any country.

Provide access to customized advice from medical and security experts and proprietary risk information to help EDC mitigate unforeseen incidents.

Provide EDC with information regarding EDC’s exposure during a crisis

Provide crisis communications with impacted people using two-way, location-based communication channels and incident-based notifications.

Provide live, 24/7 assistance for EDC employees when required, both domestically and internationally as both a traveler or assignee.

Provide both manager and employee interfaces to access critical information remotely at all times.

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