100024806 - Canada.ca technology benchmark exercise in support of systems re-procurement.

The purpose of this Statement of Work (SOW) is to identify a team and a Contractor that is independent from technology firms, has access to research libraries, industry studies, white papers and body of knowledge to carry out a current state analysis as well as an industry benchmark assessment to support a future state for Canada.ca

Deliverable I - Baseline Benchmarking Analysis and Report
The Contractor’s team will be required to provide:

I. Benchmarking insight on the current capabilities and technologies of Canada.ca in support of our upcoming re-procurement of principle system;

II. Carry out an industry benchmark assessment of web content management (WCM), cloud and security providers to understand technologies required to support the future state of Canada.ca

III. Based on the above benchmarking exercise developed a final report.


The assessment will examine trends, technology footprint, product road map, strategic direction, and implementation approaches for the domains and vendors. This understanding is vital to identify essential knowledge and assess any gaps with what the industry is now offering.

The work identified in Deliverable I will be carried out on a fixed price basis and paying by milestone.

Deliverable II - Canada.ca Technology Operating Model Review
The Contractor’s team will be required to:

I. Provide a comprehensive evaluation of the technology operational model current, future state of Canada.ca considering key dimensions such as technology, integration points, security, scalability, service delivery, costing and performance benchmarks.

II. Identify strengths of the operating model, areas that could be improved or changed; Identify gaps, deficiencies, or areas for improvement of the operational model when compared to industry standards and best practices; and

III. Conducting a comparative analysis and recommendations on the operational model.

IV. Based on the above, develop a final report