21120-23-4380752 - Secure storage of physical documents

Secure storage of physical documents

This requirement is for: The Correctional Service of Canada, National Capital Region (NCR)

Trade agreement: Canada Free Trade Agreement (CFTA), Canada Korea Trade Agreement (CKTA), Canada free trade agreements with Chile/Colombia/Honduras/Panama, Canada-Peru Free Trade Agreement.

Tendering procedures: All interested suppliers may submit a bid.

Competitive Procurement Strategy: A compliant bid with the highest combined score of technical merit and the lowest cost per point price

Set-aside under the Procurement Strategy for Indigenous Business: This procurement is not subject to any set-asides for Indigenous Suppliers.

Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.

Security Requirements: This contract includes security requirements.

Nature of Requirements:

The following is a summary of the statement of work for this requirement.

Correctional Service Canada (CSC) has a requirement to provide secure intake, storage services, retrieval, refile, and disposition of physical documents including secure destruction/shredding services to the Protected B level. The initial volumes to be managed are estimated to be approximately 90,000 to 95,000 1.04 Cubic Feet.

To provide services associated with secure off-site intake, storage, retrieval, refile, disposition, destruction and transition out of physical records.
The Contractor must provide the following services for an estimated initial volume transfer of approximately 90,000 to 95,000 containers up to 1.2 cf each (at the direction and discretion of CSC) for CSC containers, regular annual increases are forecasted between 4,000-10,000 which will vary depending on client storage needs. The majority of containers are currently 1.04 cf each.

Service Standards from/to 340 Laurier Avenue, Ottawa
Service Type Request Cut-off Time Guaranteed Pick-up/Delivery
Regular (next day) 3:00pm 1:00 pm next business day
1/2 day service 11:00am 3:00 pm same business day
1/2 day service 3:00pm 12:00 Noon next business day
Emergency 3:30pm 180 minutes same business day

Client Service

a) One Project Manager responsible for all communications/issues related to the Contract; and
b) Customer Service point(s) of contact and hotline contact(s) responsible for fulfilling requests on a daily basis.


Contracting Authority:
Stephanie Gigoux or delegate
Telephone number: 613-791-3860
E-mail: stephanie.gigoux@csc-scc.gc.ca

NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from the Canada buys / tender opportunities website.

The Crown reserves the right to negotiate with suppliers on any procurement. The Crown reserves the right to not award a contract from this procurement

Documents may be submitted in either official language of Canada (English or French).

After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

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- Overview of the federal government contracting process;
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The full schedule of seminars can be found on the Buyandsell.gc.ca website, under Event Calendar (https://buyandsell.gc.ca/event-calendar).