7970 - Information Technology Managed Services Provider Request for Proposal

The District is seeking the services of an Information Technology Managed Services Provider (MSP) who will provide a full range of IT support services, including on-site and remote system maintenance, desktop support and troubleshooting, proactive network management, software licensing management, equipment warranty management and assisting in IT asset tracking and resource planning.

It is imperative the District have the ability to allocate resource funding responsibly. One way the District ensures responsible spending is by having the ability to foresee upcoming predictable expenditures such as monthly fees for contractor provided services. Unforeseen costs for services can pose a great strain on a Municipal budget, therefore it is crucial that the fees provided within your RFP response are all encompassing and accurate for the services implied.