MERX : 23-00263 - Managed Services for OLG's Customer Support Centre

Award

Award Information

Publication Date

2023/03/31 02:48:00 PM EDT

Exception Clause

CETA/CAN-UKTCA Ref Article 19.12, 1(c)(i) and (ii)
CFTA Ref Article 513, 1(c)(i) and (ii)
OQTCA Ref Article 9.14, 1(c)(i) and (ii)

Published By

Haidee Reyes-Gonzalez

Agreement Types

Canadian Free Trade Agreement (CFTA)

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Notice Type

Services

Duration

72 month(s)

Contact Information

Haidee Reyes-Gonzalez

hreyesgonzalez@olg.ca

416-224-4246

Awardee

Supplier Awarded

Computer Talk Technology Inc.

Address

150 Commerce Valley Drive West, Suite 800
Markham, Ontario, L3T 7Z3
Canada

Awarded Value

$14,082,327.65

Award Date

2023/02/15 12:00:00 AM EST

Contract Dates

2023/04/21 - 2029/04/20

Description

Extension of managed services for OLG customer support centre, which include licensing, implementation, training, testing, support and maintenance, configuration, integration and enhancements with OLG systems. This managed services was originally sourced via competitive procurement.