Basic Information

Reference Number

0000275640

Issuing Organization

PortsToronto

Owner Organization

PortsToronto

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2024-200-01

Title

Airport Service Quality (ASQ) Survey for Billy Bishop Toronto City Airport

Source ID

PP.CO.ON.392753.C108523

Details

Location

Canada, Ontario, Toronto

Delivery Point

Billy Bishop Toronto City Airport

Description

PortsToronto is seeking a qualified supplier to conduct Airport Service Quality (ASQ) data collection at Billy Bishop Toronto City Centre Airport. ASQ is a global program that provides airports with essential research tools and management information to enhance passenger satisfaction.
The selected supplier will be responsible for collecting passenger feedback data in strict adherence to ASQ's fieldwork rules and guidelines. This includes ensuring all data collection procedures are standardized to maintain consistency across all participating airports.
Accurate and reliable data collection is crucial, as ASQ awards are granted based on airport performance. Therefore, the supplier must demonstrate a thorough understanding of ASQ's eligibility criteria for awards.

Please refer to the RFP Documents for details.

Dates

Publication

2024/08/06 11:10:28 AM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2024/08/12 05:00:00 PM EDT

Questions are submitted online

Yes

Closing Date

2024/08/22 02:00:00 PM EDT

Contact Information

Robert Aasa

raasa@portstoronto.com

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

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