Basic Information

Reference Number

0000207183

Issuing Organization

McMaster University

Owner Organization

McMaster Continuing Education

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

JC 06-21-803

Title

STUDENT ADMINISTRATION & REGISTRATION SYSTEM

Source ID

PU.AC.ON.224221.C98699

Agreement Types

Broader Public Sector (BPS)

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Ontario, Hamilton-Niagara Peninsula

Delivery Point

McMaster University

Purchase Type

Duration: 3 years
Option: Up to an additional 2 years

DescriptionA - Latest Amendment

Background and Purpose

This Request for Proposals (“RFP”) is an invitation by McMaster University (the “University”) to prospective proponents to submit proposals for the provision of a Student Administration and Registration system for McMaster Continuing Education (MCE).
McMaster Continuing Education (MCE) has existed for more than 85 years and is a vibrant and evolving member of the University and Hamilton, Ontario communities. We offer both credit and non-credit programs across a variety of disciplines and certification options as well as corporate training and learning opportunities involving external partnership models. The vast majority of our courses are delivered as asynchronous online courses although some are delivered as synchronous virtual courses. MCE is presently developing its plan for micro-credentials for adult learners and is working closely with the University as a whole on its planning and infrastructure needs for micro-credentials. MCE is regarded to be an educational innovation centre on the University campus.
Our student base consists of approximately 5,000 people from a diverse adult population made up of working professionals, graduates of degree and diploma programs, undergraduates, and employees of businesses and community groups. With annual course enrolments of approximately 12,000, the majority of our students reside in Ontario. However, McMaster Continuing Education is committed to growing its national and international base. It has recently seen growth in western Canada
For the past 6 years, MCE has been using PeopleSoft as its student administration system. A customized bolt-on was developed to allow students to pay for their courses online at the time of enrollment. However, given the changes MCE has experienced over the past several years, i.e., an increase in partnerships with internal and external organizations, an increase in professional development programming, and the introduction of short, micro-credential courses, it has become increasingly clear that a more flexible, efficient and user-friendly system is required to support MCE’s business processes and non-traditional student base moving forward. Key deliverables and capabilities of the new system would include:

Supports all credit and non-credit program offerings, including short courses and micro-credentials;
Provides a user friendly, intuitive, online shopping cart experience;
Enables the ability to use mobile/tablet devices (or any device) and capability to work with all browsers;
Allows flexible pricing models and discounts;
Provides flexible enrollment and payment options to support increase in partnerships with internal and external organizations;
Provides increased reporting capability for enrollment, demographics, financials and validation of data entry.

Dates

Publication

2021/08/25 01:51:52 PM EDT

Question Acceptance Deadline

2021/09/15 02:00:00 PM EDT

Closing DateA - Latest Amendment

2021/10/08 02:00:00 PM EDT

Contact Information

James Carnemolla

905-525-9140 ext. 24587

carnemoj@mcmaster.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Proposals must be submitted through McMaster University’s online Bonfire portal at:

https://mcmaster.bonfirehub.ca/opportunities

Submissions by other methods will not be accepted.
Minimum system requirements are Internet Explorer 8/9/10+, Google Chrome, or Mozilla Firefox. Javascript must be enabled.
Proponents should contact Bonfire at Support@GoBonfire.com for technical questions related to submissions, or visit Bonfire’s help forum at https://bonfirehub.zendesk.com/hc.
Proposals must be uploaded and finalized on or before the Submission Deadline set out in the RFP Timetable.
Uploading large documents may take significant time, depending on file size and internet connection speed. It is strongly recommended that proponents allow sufficient time of at least one (1) hour before the Submission Deadline to upload documents and finalize their submissions.

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