Basic Information

Reference Number

0000174632

Issuing Organization

Ornge

Solicitation Type

RFPQ - Request for Pre-Qualification (Formal)

Solicitation Number

00010736-1

Title

Charter Fixed Wing Aircraft Organ Transfer Services

Source ID

PU.HL.ON.496215.C95353

Agreement Type

Open Bidding (OB)

Details

Location

Canada, Ontario

Delivery Point

The Province of Ontario

Purchase Type

Term: 2020/08/31 11:00:00 AM EDT - 2021/08/31 12:00:00 AM EDT

Description

1. Background/Context

The purpose of this RFPQ is to identify respondents who may be invited to enter into an agreement with Ornge to provide, on a nonexclusive basis without any guarantees of volume, charter fixed wing aircraft organ transfer services.

Ornge intends to evaluate responses with the goal to prequalify an unlimited number of aircraft operators as Vendors of Record (VOR).

Supporting Trillium Gift of Life, Ornge is the designated organ transport provider in Ontario, coordinating over 250 organ transports each year.

For more information please visit the following websites:

About Ornge at www.ornge.ca
About Trillium Gift of Life at http://www.giftoflife.on.ca/en/publicreporting.htm

Ornge is seeking charter fixed wing aircraft operators capable of economically and expediently serving the following mission profile:

Air transport services for organs and surgical recovery teams to hospitals and transplant centers throughout North America;
Provision of enroute meals for surgical recovery teams;
Flights typically originate in Ontario with the most prevalent origins being Toronto, London, and Ottawa;
Destinations can be National/International, the majority of which are National;
Passengers can number as high as 7-8, but typically are in the order of 3-4 with some support cargo e.g. coolers with ice and ancillary equipment;
Requests for air transport are simultaneously sent to all approved aircraft operators;
A response is requested within 30 minutes with pricing and aircraft/crew availability;
The lowest bid meeting the mission profile will be awarded the air transport assignment via email quoting flight number;
Requirements for service tend to follow fairly short dispatch timeframes. Usually within 4-6 hours but can be immediate.

RFPQ RESPONSE REQUIREMENTS
The respondent acknowledge and agree that its Response is being submitted strictly to: pre-qualify as a Vendor of Record for Organ Recovery Services; agree to complete a further compliance process to ensure they meet all of Ornge’s requirements to become a Vendor of Record for Organ Recovery Services; sign the Standing Agreement for Organ Recovery Services.

Agreements shall be for an initial term of 3 years (from September 1, 2019) upon commencement of the contract, with an option, at Ornge’s discretion to renew for 2 additional terms of 1 year each. For clarity this VOR will expire on August 31, 2021, vendors that join the VOR anytime after the initial term will only be awarded contracts up to August 31, 2021.

Following submission of the application for pre-qualification, an Ornge representative will contact the applicant to initiate the audit compliance process (see below for details). Upon successful completion of the compliance process, Pre-Qualified Vendors will be required to enter into a Standing Agreement for Charter Organ Transfer Services, thereby becoming a Vendor of Record, and will be assigned work through a Request for Quote process (see Appendix F Bidding Process) each time an organ transport is required. Ornge may in its discretion rely upon a valid audit compliance report issued within the previous audit period (for incumbent Vendors) for evaluation purposes.

Audit compliance:
In accordance with requirements set out in the Performance Agreement with Ornge and the Minister of Health, all contract air carriers are required to meet aviation requirements mandated by the Canadian Transportation Agency and the Government of Ontario Operations Standards. In addition, all contracted air carriers are required to implement and maintain a Safety Management System in line with the Transport Canada guidance material contained in Advisory Circular AC-107-002.

Contracted air operators will be subject to an annual audit cycle, conducted by Ornge. All new operators entering into an agreement with Ornge for the purpose of operating air transport services will also be subject to an audit assessment prior to the commencement of services.

Audits are conducted following aviation industry standard auditing techniques, including interviews with key personnel, reviews of approved documents, samples of relevant records and random inspections through the operator’s system(s).
Included in the scope of the audits are the following areas:

Company Organization and Management;
Operations facilities, manual, flight crew training and records, Operational Control system, flight documentation and records, weight and balance system and records;
Maintenance Organization and responsibilities;
Maintenance Policies and Procedures;
Aircraft continued airworthiness process;
Management oversight of unscheduled maintenance, outside maintenance vendors, Quality Assurance audits of the operator and repair station; and
Safety Management Systems.

Results of the audit report are provided to the air operator with findings, observations / recommendations and a risk assessment as a result of the audit. All audit findings require a formal corrective action plan to be submitted to and approved by Ornge in accordance with the Ornge Contracted Carrier Audit program.

1. RFPQ Specific Information and Terms

1. 1. Number of VOR to be Prequalified:

Ornge intends to evaluate responses with the goal to prequalify

An unlimited number of VOR.

1. 1. Subsequent Procurement Information:

Work will be assigned, or products purchased, through a subsequent procurement process in which one or more VOR may be invited to participate.
Ornge anticipates invitations to participate will be issued based on an open competitive bidding process whereby each VOR may be invited to bid on specific organ transfer services as they are required. Appendix F to this RFPQ outlines the process by which a VOR may be invited to bid on organ transfer services. Such process may be amended from time to time in the sole and absolute discretion of Ornge.

Dates

Publication

2020/04/22 02:53:27 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2020/08/03 10:00:00 AM EDT

Questions are submitted online

Closing Date

2020/08/31 10:00:00 AM EDT

Contact Information

Martin Skinner

mskinner@ornge.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Submit all proposals via email to the Ornge Contact in Section 5 of the RFP.
Name: Martin Skinner
Email: mskinner@ornge.ca

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