Basic Information

Reference Number

0000103434

Issuing Organization

ONTARIO PENSION BOARD

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2018-007-COMPL/kn

Title

Workplace Recovery Facilities and Related Services

Source ID

PU.OTH.ON.682763.C100252

Agreement Type

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Ontario, Toronto

Purchase Type

Duration: 2 years
Option: with option to extend for up to two (2) periods of up to one (1) year each

Description

This Request for Proposals (the “RFP”) is an invitation by the Ontario Pension Board (“OPB”) to prospective proponents to submit proposals for workplace recovery facilities and related services to support the continued operation of business systems and services for forty (40) OPB employees (inclusive of third-party service providers) should its primary work location be uninhabitable, as further described in Section A of the RFP Particulars (Appendix D) (the “Deliverables”).

The proponent will be expected to have a minimum of five (5) years’ experience delivering workplace recovery services to businesses located in Ontario and will provide:

a primary recovery workplace within (or close to) the Greater Toronto Area;
a secure computing infrastructure which supports timely connectivity to OPB’s recovery systems;
a telephony service to support a redirect of OPB’s calls, with automated call distribution to various queues within the recovery space;
voicemail service for afterhours calls (and overflow calls, where possible);
facsimile, print and copy services;
facilities and support services for weekend IT and business continuity testing; and
all OPB data to be maintained within Canada and the United States.

Dates

Publication

2018/07/11 03:18:43 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2018/07/19 04:00:00 PM EDT

Questions are submitted online

Closing Date

2018/08/01 03:00:00 PM EDT

Contact Information

Michelle Zhu

416-601-5556

michelle.zhu@opb.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Proposals must be submitted at:

Suite 2200, 200 King Street West
Ontario Pension Board
Toronto, ON M5H 3X6

© MERX - All rights reserved. No part of the information on this Web Site may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of MERX and the Minister of the participating government department (if applicable). MERX, the Minister nor the Contracting Authority will assume responsibility or liability for the accuracy of the information contained in the publication.