Basic Information

Reference Number

0000276040

Issuing Organization

Ontario Lottery and Gaming Corporation (OLG)

Owner Organization

Ontario Lottery and Gaming Corporation (OLG)

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

24-01105

Title

Contingent Worker Agency Services for OLG Sault Ste. Marie Call Centre

Source ID

PP.CO.ON.573383.C106049

Agreement Types

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

A - Previous Amendment

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Ontario, Northwest

Purchase Type

Duration: 3 years
Option: With an option to renew for two additional 1 year periods

Description

OLG is seeking proposals to select a primary and secondary service provider for the provision of Tier-1 customer support resources in OLG’s Customer Care department located in Sault Ste. Marie, Ontario.

Dates

Publication

2024/08/08 04:49:27 PM EDT

Question Acceptance Deadline

2024/09/05 12:00:00 AM EDT

Closing Date

2024/09/19 03:00:00 PM EDT

Contact Information

Flavia Redshaw

416-224-7026

fredshaw@olg.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

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