D2.1 The Work to be done under the Contract shall consist of the supply and delivery of office supplies for the period from October 1, 2020 until September 30, 2021, with the option of two (2) mutually agreed upon one (1) year extensions.
D2.1.1 The City may negotiate the extension option with the Proponent within ninety (90) Calendar Days prior to the expiry date of the Contract. The City shall incur no liability to the Proponent as a result of such negotiations.
D2.1.2 Changes resulting from such negotiations shall become effective on October 1 of the respective year. Changes to the Contract shall not be implemented by the Contractor without written approval by the Contract Administrator.
D2.1.3 Bidders are advised that, in future, the City may be participating in collaborative procurement initiatives with other levels of government. Accordingly, extensions to this contract may not be exercised.
D2.2 The major components of the Work are as follows:
(a) Supply and delivery of office supplies
D2.3 The Work shall be done on an "as required" basis during the term of the Contract.
D2.3.1 The type and quantity of Work to be performed under this Contract shall be as authorized from time to time by the Contract Administrator and/or Users.
D2.3.2 Subject to C7, the City shall have no obligation under the Contract to purchase any quantity of any item in excess of its actual operational requirements.
D2.4 The Contractor shall provide local Winnipeg numbers or toll-free numbers outlining designated contact person(s) who will facilitate the resolution of Contract issues, including:
(a) your liaison assigned to the Contract Administrator, for all Contract related issues;
(b) your Accounts Receivable designate(s) for User Accounts Payable issues;
(c) your Customer Services designate(s) for User Order Placement and issues;
(d) your Service Escalation designate for all issues.
D2.5 The Contractor shall provide the Contract Administrator with the catalogue product number for Item No.’s 1-100 listed on Form B: Prices, within two (2) Business days of the request.
D2.6 There are approximately 278 delivery locations, and the Contractor shall establish the account and related records in accordance with D12.2(b)(i).
D2.7 Order Source Summary - From January 1, 2019 to December 31, 2019:
(a) Approximately 2,667 orders placed (comprising net purchases of approximately $479,713.14).
(i) approximately 141 via manual ordering system; and
(ii) approximately 2,536 via Ecommerce.
D2.8 Order Size Summary – From January 1, 2019 to December 31, 2019:
(a) Approximately 530 orders over $250.00 value
(b) Approximately 168 orders between $200.00-$249.99 value
(c) Approximately 251 orders between $150.00 - $199.99 value
(d) Approximately 372 orders between $100.00 - $149.99 value
(e) Approximately 657 orders between $50.00 - $99.99 value
(f) Approximately 699 orders under $50.00
D2.9 Ordering Metrics Summary – From January 1, 2019 to December 31, 2019:
(a) Approximately 2,677 deliveries made to City of Winnipeg locations;
(b) Average order size was $179.20
(c) Approximately 26% of orders were under $50.00
(d) Approximately 6.4% of orders were returned for an approximate value of $6,486.96
(i) 29.7% customer requests
(ii) 70.3% service error
(iii) 0% defective
