Basic Information

Reference Number

0000203913

Issuing Organization

Independent Electricity System Operator

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-305

Title

SAP SuccessFactors Professional Services

Source ID

PP.CO.ON.252435.C104961

Details

Location

Canada, Ontario, Toronto

Delivery Point

Toronto, Ontario

Purchase Type

Duration: 2 years
Option: Up to three additional one-year periods

Description

The IESO procured SAP SuccessFactors in 2014 to replace a manual system of collecting and storing human resources information. As part of the implementation process, IESO staff worked together with a SAP certified partner to automate internal processes and to ensure a smooth and successful transition to the new Human Resources Information System (“HRIS”) based on SAP SuccessFactors.

The modules currently available in IESO’s SuccessFactors instance allow IESO employees to access their personal and job information, provide managers the ability to initiate actions through self-service and enables administrators to manage maintenance of day-to-day activities.

In order to continue leveraging the functionality of the suite of modules within the current HRIS, the IESO is seeking the services of a certified SAP Partner to provide expert, leading practice consultancy, and technical support services including integration and interface support for all SAP SuccessFactors modules.

The Service Provider should have advanced technical expertise and skill sets necessary to determine how the modules in SuccessFactors are configured and integrated as well as the ability to understand the complex business rules that were developed previously by SAP certified partners for the purposes of automation.

The Service Provider will be expected to provide:

application maintenance services and configuration of SuccessFactors modules to implement new functionality and enhancements;
technical integration support for interface functionality with downstream systems;
on-going support to ensure acceptable data feeds and the maintenance of configurations, customizations, business rules, and integration platform design that have several customized interfaces developed specifically for the IESO.

Dates

Publication

2021/07/13 11:54:26 AM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2021/07/23 03:00:00 PM EDT

Questions are submitted online

Closing Date

2021/08/03 03:00:00 PM EDT

Contact Information

Stephan Warywoda

stephan.warywoda@ieso.ca

General Inbox

rfpinfo@ieso.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

As per RFP section 4.3, Proponents must submit their proposals by email to the IESO Contact listed in Section 1.2 of Appendix C.

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