1. SUMMARY OF REQUIRED GOODS/SERVICES:
The key objectives in issuing this RFI are as follows:
The main purpose of the publication of this request for information (hereinafter “RFI”) is to identify Respondents who may have the capabilities and interest in participating in a possible Request for Proposals process (hereinafter “RFP”).
This RFI aims to identify highly qualified and professional service provider(s) to provide live critical services support to CBC/Radio-Canada employees who may witness a teleworking colleague who is in need of emergency services. Respondents shall understand that this RFI does not in any way commit CBC/Radio-Canada to continue to the second step (e.g. the RFP process).
2. TO OBTAIN THE RFI DOCUMENTATION
As CBC/Radio-Canada uses Merx (https://www.merx4.merx.com/cbc) to manage its solicitation process, all Proponents must obtain the RFI documents through Merx. Here is the link to the Merx Quick Get Started Steps for new users (http://bit.ly/2NW0a93).
1. Determine your eligibility to participate based on the description/objective statement for the RFI.
2. To obtain the documents you must be registered with Merx. If you are not already registered, please follow the Merx Quick Start Guide link above.
Please note that CBC/Radio-Canada is not responsible for the distribution of the documents.
4. COMMUNICATION WITH CBC/RADIO-CANADA
Any contact with CBC/Radio-Canada at this stage of the RFI must be undertaken by e-mail only, which will be addressed to the CBC/Radio-Canada Representative for this RFI, whose co-ordinates appear below. All e-mails pertaining to this RFI must state the RFI reference number (RFI # SYS20220225) in the “Subject” of the e-mail.
Sabrina Garneau
Senior Specialist, Strategic Sourcing
Finance and Administration
CBC/Radio-Canada
E-mail: sabrina.garneau@cbc.ca
Once the tender documents have been obtained, Proponents may have queries, require further information or clarification, or discover certain omissions or ambiguities in the RFI documents. If so, or if there is any doubt about the meaning of any part of this RFI, shall submit their questions through MERX no later than the date specified in PART I: INTRODUCTION, Table 1: Critical Dates in the RFI Process of the main document. CBC/Radio-Canada reserves the right to answer only those questions submitted through Merx.
5. RECEIPT OF RESPONSES
Responses must be received by CBC/Radio-Canada, via electronic submission to the Merx Website (www.merx.com) no later than April 13th, 2022 at 8:00:00 pm, Eastern Time.
The Proponent has the sole responsibility for the timely receipt of a Response by CBC/Radio-Canada. The Proponent cannot transfer such responsibility to CBC/Radio-Canada. The MERX clock shall be used to determine the time of receipt of the Response, whether the time indicated on such clock is accurate or not.
Partial Responses, amendments or revisions which are received after the date and time for the RFI Submission Closing Date will not be accepted.
