The purpose of the RFP is to identify CBC/Radio-Canada’s (CBC) future provider of Credit Card processing services.
CBC is currently processing payments from business and retail customers located in Canada and internationally. Payments are taken through virtual stores as well as point-of-sale (POS) terminals for card present transactions. Last year, more than 2 million transactions were processed. CBC is expecting this volume to increase in upcoming years due to increasing e-commerces stores that serve domestic and international customers.
CBC/Radio-Canada uses MERX
(https://www.MERX4.MERX.com/cbc) to manage its solicitation process. All Suppliers/Proponents must obtain the RFx documents through MERX.
Below is the link to the MERX Supplier User Guide for new users
https://www.merx.com/cms-portals/MERX/cms/public/help/guides/supplieruserguide-v1.0.pdf
If the supplier does not meet the Mandatory Requirements, it will not be invited to participate in the RFx and access to the tender documents will not be granted
1. Determine eligibility to participate based on the description of the objective statement for the RFx.
2. To obtain the documents the Supplier/Proponent must be registered with MERX. If it is not already registered, please follow the MERX Supplier User Guide link above and/or call 1-800-964-6379.
3. Once registered the mandatory requirements qualification form is located under the Required Acknowledgement section of this opportunity and can be accessed by clicking “Place Bid”. (this will also register you for the Rfx)
4. Complete and sign the form by responding and providing evidence to support the claim, in other words, “yes” is not sufficient evidence to qualify
5. Email the completed form to the contact indicated below
6. The Supplier/Proponent understands that by accessing the RFx documents that it is bound by the Confidentiality clause elaborated in Part II: General Provisions Section A: Supplier’s/Proponent’s Instructions 1. Confidentiality of the Main Document
The document(s) to be completed and signed must be sent no later than Oct.9th at 8:00 p.m. Eastern Time to the CBC representative/ Radio-Canada responsible for this RFP.
RFP Contact (email Qualification Form to this email address)
Imrana Choudry
imrana.choudry@cbc.ca
RECEIPT OF OFFERS/PROPOSALS
Offers/Proposals must be received by CBC/Radio-Canada, via electronic submission to the MERX Website (www.MERX.com) no later than 29/10/2024 at 8:00:00 pm, Eastern Time.
The Supplier/Proponent has the sole responsibility for the timely receipt of a Offer/Proposal by CBC/Radio-Canada. The Supplier/Proponent cannot transfer such responsibility to CBC/Radio-Canada. The MERX clock shall be used to determine the time of receipt of the Offer/Proposal, whether the time indicated on such clock is accurate or not.
Partial Offers/Proposals, amendments or revisions which are received after the date and time for the RFP Submission Closing Date will not be accepted
