Basic Information

Reference Number

0000213194

Issuing Organization

Business Development Bank of Canada

Solicitation Type

RFPQ - Request for Pre-Qualification (Formal)

Solicitation Number

RFPQ-0000213194

Title

RFPQ-BDC SaaS Client Contact Center platform

Source ID

PP.CO.QC.981867.C100263

Agreement Type

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, All of Canada, All of Canada

Description

As part of its initiative named “Connecting better through our Virtual Bank,” BDC wants to modernize its Client Contact Center solution. BDC’s objective is to prequalify vendors who could provide a turnkey Contact Center platform in a SaaS mode.

Dates

Publication

2021/11/30 01:36:13 PM EST

Bid Intent

Not Available

Question Acceptance Deadline

2021/12/08 03:00:00 PM EST

Questions are submitted online

Closing Date

2021/12/16 05:00:00 PM EST

Contact Information

Patrick Aussant

514-461-6772

patrick.aussant@bdc.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

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