Basic Information

Reference Number

0000224845

Issuing Organization

AIMCo Alberta Investment Management Corporation

Solicitation Type

NRFP - Negotiated Request for Proposal (Formal)

Solicitation Number

NRFP 22-11-701

Title

Atlassian JIRA Service Management (JSM) Managed Support Services

Source ID

PU.CO.Alta..1097724.C1180976

Agreement Types

Canadian Free Trade Agreement (CFTA)

New West Partnership Trade Agreement (NWPTA)

Details

Location

Canada, Alberta, Edmonton

Purchase Type

Term: 2022/07/11 08:00:00 AM MDT - 2023/07/12 05:00:00 PM MDT
Option: nine (9) additional periods of up to one (1) year each on the same terms and conditions.

Description

This NRFP is for Managed Support Services for the cloud software Atlassian JIRA Service Management (JSM) as implemented at AIMCo (the “Project”). AIMCo has recently implemented a premium licensed JSM cloud software with OpsGenie in replacement of a previously used service management application through the course of fall 2021 to spring 2022. Most of the request type automations have been configured using JSM native functionality with the exception of two (2), which have custom integrations built using the JIRA API and AIMCo’s in-house supported ESB application.

Dates

Publication

2022/05/27 09:36:45 AM MDT

Question Acceptance Deadline

2022/06/08 04:00:00 PM MDT

Questions are submitted online

Yes

Closing Date

2022/06/10 02:00:00 PM MDT

Contact Information

Jacqueline Hofman

procurement@aimco.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Identity & Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Appendices	Documents defining the proposal under appendices B, D, E and F	Yes	No
No entries

Envelope 2 - Pricing

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Appendix C	Appendix C - Pricing Form	Yes	No
No entries

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